Last updated: August 2026

Just Add Joy (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, or otherwise interact with Just Add Joy.

1. Who we are

Just Add Joy is a UK-based business.

For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller responsible for the personal information described in this policy.

If you have any questions about this Privacy Policy or how we use your personal information, please contact us at:

Email: hi@justaddjoy.co.uk

2. Information We Collect

Depending on how you interact with us, we may collect information including:

• Your name
• Email address
• Telephone number
• Company or organisation name
• Information you provide when completing a contact or enquiry form
• Communications you send to us
• Information you provide when subscribing to our emails or marketing communications
• Technical information about your device and browser
• IP address
• Information about how you use and navigate our website
• Cookie and analytics information

We only collect information that is relevant to our relationship with you and the operation of our website and services.

3. How We Collect Your Information

We may collect personal information:

• Directly from you when you contact us, complete a form or subscribe to communications
• Through your interactions with our website
• Through cookies and similar technologies
• Through third-party services used to operate, analyse or improve our website

4. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and requests
• Provide information about our services
• Manage our relationship with clients, prospective clients and other contacts
• Deliver services you have requested
• Send marketing communications where you have consented to receive them or where we otherwise have a lawful basis to do so
• Operate, maintain and improve our website
• Understand how visitors use our website
• Maintain the security of our website and systems
• Meet our legal, regulatory and administrative obligations

We will only use your personal information where we have a lawful basis to do so. This may include your consent, fulfilling a contract with you, complying with a legal obligation, or pursuing our legitimate business interests where these do not override your rights and interests.

5. Marketing Communications

If you choose to receive marketing communications from Just Add Joy, we may contact you with news, updates, services or other information that we think may be relevant to you.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting hi@justaddjoy.co.uk.

6. Cookies and Analytics

Our website may use cookies and similar technologies to help it function correctly, understand how visitors use the site and improve the user experience.

Some cookies may be essential for the website to operate, while others, such as analytics or marketing cookies, may require your consent.

Where required, you will be given the opportunity to manage your cookie preferences through our website.

7. Sharing Your Information

We do not sell your personal information.

We may share personal information with trusted third parties that help us operate our business and website, such as:

• Website hosting and technical service providers
• Website analytics providers
• Email and marketing platforms
• Professional advisers
• Other suppliers who provide services on our behalf

These organisations are only permitted to process your information where appropriate and in accordance with applicable data protection requirements.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

8. International Transfers

Some of the third-party services we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure it receives an appropriate level of protection in accordance with applicable data protection law.

9. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting or reporting requirements.

How long we retain information will depend on the nature of the information and our relationship with you.

10. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no website or internet transmission can be guaranteed to be completely secure.

11. Your Rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict how we use your information
• Object to certain uses of your personal information
• Withdraw consent where we rely on consent
• Request the transfer of certain information to you or another organisation

To exercise any of these rights, please contact hi@justaddjoy.co.uk.

You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO) if you believe your personal information has not been handled appropriately.

12. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

The latest version will be published on our website with the date it was last updated.

14. Contact Us

If you have any questions about this Privacy Policy or how Just Add Joy handles personal information, please contact:

Just Add Joy
Email: hi@justaddjoy.co.uk